Hours: Primarily M-F, 7:00-3:30pm (hours will vary and are TBD)
Application Closing Date: December 31, 2019 or until filled
Work in all aspects of dispatch including aggregates, ready-mix and intercompany transport of various types of equipment and materials.
Answer phones, quote and enter orders, recommend products for various applications.
Coordinate and schedule personnel and equipment while ensuring customer satisfaction and company efficiency.
Schedule pilot vehicles as may be necessary to accommodate oversize loads.
Train as a certified weighmaster for various scales.
Relay directions and order information clearly and accurately.
Timely completion of day to day office tasks such as data entry, misc. paperwork, filing etc.
Make suggestions and recommendations to supervisors and managers in an effort to continually improve operations.
Job Skills and Requirements:
Outstanding communication skills and a strong ability to communicate effectively and professionally via telephone, email and in-person. Have the ability to listen, speak plainly and communicate effectively.
Excellent customer service skills are a necessity.
A self-starter who can 1) work independently, diligently and responsibly with minimal supervision 2) work as a member of a team 3) manage their time wisely 4) multi-task in a fast paced environment 5) meet a deadline 6) be accountable and 7) have a “can do” attitude.
Have the ability to solve problems, prioritize the most important situations, think quickly on your feet and apply solutions to minimize future disruptions.
Possess the ability to keep calm during stressful situations.
Organized with exceptional attention to detail and great recall skills.
Dependable and have an outstanding attendance record.
Reliable transportation and the willingness to travel to various locations to fill-in for employees who are sick, on vacation, etc.
Flexible and have the ability to work overtime when necessary.
Honest, responsible and trustworthy with confidential information.
Proficient with MS Word, Excel, Outlook, 10-key, basic math skills.
Required Education and/or Experience;
2 – 5 years’ dispatch experience is preferred. Dispatch experience in the construction industry is highly desired.
A high school diploma or equivalent.
The Miles Group of Companies includes Miles Sand & Gravel Company and Miles Resources, LLC. Miles Sand & Gravel Company is a 4th generation, family owned producer of aggregates and ready-mix concrete for the construction industry. Miles Resources, LLC is a general contractor specializing in civil construction and asphalt paving. Our corporate office is located in Puyallup, WA with facilities in western WA – from the Canadian border to Tenino. We are an equal opportunity employer and a drug free company. We have an excellent benefits package including medical, dental, vision, paid time off and retirement plan. Please type dispatchasst.miles.rocks in the subject line of your email reply.
Email/Fax resumes to or apply in person:
Miles Sand & Gravel Company (Main Office)
663 Pease Rd
Burlington, WA 98233 email@example.com
Fax – 253.444.0744