Dispatcher
Job Description:
Miles Sand & Gravel Company is seeking an experienced Dispatcher to oversee efficient and effective scheduling for its first-class fleet! Join a well-respected, established, long term, exceptional quality, 4th generation family owned business that values employees, customers and community. The successful candidate will report to the Corporate Dispatch Manager.
Job Description:
- Work in all aspects of dispatch including aggregates, ready-mix and intercompany transport of various types of equipment and materials.
- Answer phones, quote and enter orders, recommend products for various applications.
- Coordinate and schedule personnel and equipment while ensuring customer satisfaction and company efficiency.
- Ensure the company’s fleet of vehicles are continually operating in an efficient manner utilizing existing systems and technology.
- Schedule pilot vehicles as may be necessary to accommodate oversize loads.
- Train as a certified weighmaster for various scales.
- Relay directions and order information clearly and accurately.
- Timely completion of day to day office tasks such as data entry, misc. paperwork, filing etc.
- Make suggestions and recommendations to supervisors and managers in an effort to continually improve operations.
- Flexible and have the ability to work some weekend and evening hours may be required.
- Perform other duties as may be assigned.
Job Skills and Requirements:
- Outstanding communication skills and a strong ability to communicate effectively and professionally via telephone, email and in-person. Have the ability to listen, speak plainly and communicate effectively.
- Excellent customer service skills are a necessity.
- A self-starter who can 1) work independently, diligently and responsibly with minimal supervision 2) work as a member of a team 3) manage their time wisely 4) multi-task in a fast paced environment 5) meet a deadline 6) be accountable and 7) have a “can do” attitude.
- Have the ability to solve problems, prioritize the most important situations, think quickly on your feet and apply solutions to minimize future disruptions.
- Possess the ability to keep calm during stressful situations.
- Organized with exceptional attention to detail and great recall skills.
- Dependable and have an outstanding attendance record.
- Reliable transportation and the willingness to travel to various locations to fill-in for employees who are sick, on vacation, etc.
- Flexible and have the ability to work some evening and weekend hours may be required.
- Honest, responsible and trustworthy with confidential information.
- Proficient with MS Word, Excel, Outlook, 10-key, basic math skills.
Required Education and/or Experience;
- 3-5 years of increasing experience in the Transportation/Logistics industry is preferred. Experience with transporting aggregates and/or ready-mix is highly desired.
- Knowledgeable in Department of Transportation (DOT) regulations.
- A high school diploma or equivalent.
Company offers medical, dental and vision benefits, paid time off and retirement plan.
Miles Sand & Gravel has evolved from a small family-owned business to an industry leader and respectable brand. That reputation is not just built from what we do or how we do it. It is built by the people who do it for us. Miles is always looking for talented people to join our team.
The Miles Group of companies believe that their employees are the single biggest factor in their success. Miles has many locations to keep employees in their communities. Miles also provides excellent benefits, competitive salaries, and a team-oriented environment to keep our employees happy and healthy.
There are opportunities for internal advancement as we believe our people know the industry best.
- Medical, Dental, and Vision Coverage
- Paid Vacation and Holidays
- Retirement Plan