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IT Support Specialist

Company: Miles Sand & Gravel Company
Location: Puyallup, WA (some regional travel required)
Position Type: Full Time
Hours: Primarily M-F, 7:00-3:30pm (with some variance)
Application Closing Date: March 31, 2020 or until filled
Compensation: DOE

Job Description:

The Miles Group of Companies is seeking a highly motivated individual looking to begin or advance a career in Information Technology.  Come join a team of IT professionals working on the leading edge of technology in the construction materials industry.  As a valued team member, you will be responsible for the administration and growth of critical systems.  This position will be exposed to a wide array of technological advancements in construction software, hardware, and production systems.  Although primarily based out of our Puyallup office, this position will warrant some travel throughout Western Washington.




Job Description:


  • Assist in supporting a large network of mobile cellular devices.
  • Support for printers, scanner and other networked devices.
  • Maintain an organized and detailed accounting of various assets.
  • Coordinate the implementation of wi-fi systems in shops and various outdoor applications.
  • Manage the use and knowledge base for a help desk ticketing system.
  • Assist in the distribution of replacement ticket printers at all concrete plants.
  • Various parts ordering and inventory management duties.
  • First level support for a VoIP network phone system.
  • Assist in the implementation of new video conferencing and training AV solutions.
  • Truck GPS tracking hardware management to include in-cab Android tablets.
  • Oversight of asset recycling program.
  • Assist as necessary with various system upgrade tasks, occasionally after hours.

Job Skills and Requirements:

  • Outstanding communication skills with the ability to communicate effectively and professionally via telephone, email and in-person with all levels of co-workers and management.
  • Strong organizational skills with the ability to multi-task.
  • Attention to detail with high aptitude for problem solving.
  • Capable of managing time wisely in a fast paced environment.
  • Honest, responsible and trustworthy with confidential information.
  • Ability to work independently with minimal supervision, as a member of a team, or leading others through your gained expertise.
  • Willingness to travel to the Company’s various locations in western Washington.
  • Willingness to work occasional after hours and overtime.
  • Able to carry 50 lbs.
  • Excellent driving record.
  • Proficient with Microsoft Office, basic understanding of Windows, and possess basic math skills.
  • A desire to work with technology.


Required Education and/or Experience;

  • AA degree in business or a business related field or equivalent IT degree is preferred. In lieu of a degree, job experience will be considered.


The Miles Group of Companies includes Miles Sand & Gravel Company and Miles Resources, LLC.  Miles Sand & Gravel Company is a 4th generation, family owned producer of aggregates and ready-mix concrete for the construction industry.   Miles Resources, LLC is a general contractor specializing in civil construction and asphalt paving.  Our corporate office is located in Puyallup, WA with facilities in western WA – from the Canadian border to Tenino.  We are an equal opportunity employer and a drug free company.  We have an excellent benefits package including medical, dental, vision, paid time off and retirement plan.  Please type ITSS.miles.rocks in the subject line of your email reply.

Email/Fax resumes to or apply in person:

Miles Sand & Gravel Company (Main Office)
400 Valley Ave NE
Puyallup, WA 98372
Fax – 253.444.0744