Dispatcher

Job Description:

• Work in all aspects of dispatch including aggregates, ready-mix and intercompany transport of various types of equipment and materials.
• Answer phones, quote and enter orders, recommend products for various applications.
• Coordinate and schedule personnel and equipment while ensuring customer satisfaction and company efficiency.
• Schedule pilot vehicles as may be necessary to accommodate oversize loads.
• Train as a certified weighmaster for various scales.
• Relay directions and order information clearly and accurately.
• Timely completion of day to day office tasks such as data entry, misc. paperwork, filing etc.
• Make suggestions and recommendations to supervisors and managers in an effort to continually improve operations.

Job Skills and Requirements:

• Outstanding communication skills and a strong ability to communicate effectively and professionally via telephone, email and in-person. Have the ability to listen, speak plainly and communicate effectively.
• Excellent customer service skills are a necessity.
• A self-starter who can 1) work independently, diligently and responsibly with minimal supervision 2) work as a member of a team  3) manage their time wisely  4) multi-task in a fast paced environment  5) meet a deadline 6) be accountable and 7) have a “can do” attitude.
• Have the ability to solve problems, prioritize the most important situations, think quickly on your feet and apply solutions to minimize future disruptions.
• Possess the ability to keep calm during stressful situations.
• Organized with exceptional attention to detail and great recall skills.
• Dependable and have an outstanding attendance record.
• Reliable transportation and the willingness to travel to various locations to fill-in for employees who are sick, on vacation, etc.
• Flexible and have the ability to work overtime when necessary.
• Honest, responsible and trustworthy with confidential information.
• Proficient with MS Word, Excel, Outlook, 10-key, basic math skills. 

Required Education and/or Experience;

• 2 – 5 years’ dispatch experience is preferred. Dispatch experience in the construction industry is highly desired.
• A high school diploma or equivalent.

The Miles Group of companies believe that their employees are the single biggest factor in their success. Miles has many locations to keep employees in their communities. Miles also provides excellent benefits, competitive salaries, and a team-oriented environment to keep our employees happy and healthy.

There are opportunities for internal advancement as we believe our people know the industry best.

• Medical, Dental, Vision, Life, Wellness, Employee Assistance (EAP) (HSA & HRA)
• Paid Vacation (up to 40 hours the first year)
• Paid Sick Leave (with annual cash-out for hours in excess of 40)
• Retirement Plan (Profit Sharing and 401K with Company match)
• Holidays (7 per year)
• Referral Bonus

• THIS IS A SAFETY SENSITIVE POSITION.  PRIOR TO EMPLOYMENT, APPLICANTS ARE REQUIRED TO PASS A PRE-EMPLOYMENT DRUG AND ALCOHOL SCREENING TEST WHICH INCLUDES SCREENING FOR NON PSYCHOACTIVE CANNABIS METABOLITES.