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IT Support Specialist

Company: Miles Sand & Gravel Company
Location: Puyallup, WA
Position Type: Full Time
Hours: Primarily M-F, 7:00-4:00pm (with some variance)
Application Closing Date: May 31, 2021 or until filled
Compensation: DOE

Job Description:

The Miles Group of Companies is seeking a highly effective communicator with a passion for technology to fill a central role as the IT support specialist and resource coordinator.  You’ll be joining a team of IT professionals working on the leading edge of technology in the construction materials industry, for an 80 year old family-owned local company. As the support specialist you will manage the daily execution of our service management tools through ConnectWise Manage.  In addition to the depth of technology you will be engaging, your assistance supporting and managing critical cellular systems is also a central role.  Although primarily based out of our Puyallup office, this position may warrant occasional travel throughout Western WA (vehicle supplied).

Job Description:

  • As a core member of the IT team your work will be instrumental in the design, implementation, and training for ConnectWise Manage.
  • Assist in supporting a large network of cellular devices.
  • Maintain an organized and detailed accounting of various assets.
  • Support for printers, scanner and various networked devices.
  • Support for a VoIP phone system.
  • Various parts ordering and inventory management duties.
  • Management of the asset recycling program.
  • Support the implementation and training of video conferencing for remote office and mobile collaborations.
  • Assist as necessary with various system upgrade tasks, occasionally scheduled after hours.

Job Skills and Requirements:

  • ConnectWise or other helpdesk or service management expertise.
  • A desire to work with technology with a high aptitude for problem solving.
  • Outstanding communicator able to communicate effectively and professionally in all medium.
  • Strong organizational skills with attention to detail.
  • Able to lift 30 lbs.
  • Valid driving license.
  • Proficient with Microsoft Windows OS, Office suite and Android OS.

 

Required Education and/or Experience:

  • ConnectWise Manage or other service management expertise.
  • AA degree or CompTIA certification.
  • Work experience or special aptitudes in IT or Service Management Systems will be considered.

 

The Miles Group of Companies includes Miles Sand & Gravel Company and Miles Resources, LLC.  Miles Sand & Gravel Company is a 4th generation, family owned producer of aggregates and ready-mix concrete for the construction industry.   Miles Resources, LLC is a general contractor specializing in civil construction and asphalt paving.  Our corporate office is located in Puyallup, WA with facilities in western WA – from the Canadian border to Tenino.  We are an equal opportunity employer and a drug free company.  We have an excellent benefits package including medical, dental, vision, paid time off and retirement plan.  Please type “IT37.miles.rocks” in the subject line of your email reply.

Email/Fax resumes to:

Miles Sand & Gravel Company
hr@miles.rocks
Fax – 253.444.0744